customer - cliente
good morning - buenos días
good afternoon - buenas tardes
good evening - buenas noches
bad service - mal servicio
good service - buen servicio
complaint - queja
dissatisfied - descontento
defective - defectuoso
damaged - dañado
broken - roto
stained - manchado
expired - vencido
expired - terminado
warranty - garantia
delay - demora
courteous - cortés
free of charge - gratuito
free of charge - sin costo
lost and found - objetos perdidos
cash - efectivo
credit card - tarjeta de crédito
personal check - cheque personal
to exchange - cambiar
to return - devolver
to fix - arreglar
to repair - reparar
to send - enviar
to claim - reclamar